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Employment

 

First, please consider whether your question is one of the Frequently Asked Questions below.  Each question links to an external site, which may provide the answer to your query.

  • I’ve been dismissed, I think it’s unfair, what are my rights?
  • Looking for a job?
  • I’m pregnant, how do I find out what my rights are?
  • I’m off sick from my work, what are my rights?

Other Problems

 

First please look at these individual subject areas and their related websites. You may find the answer to your query quickly.

Consumer Issues

For problems with faulty goods, poor service, complaints about builders, problems with secondhand cars:

Discrimination

For help when you are being discriminated against:

Education

For advice on bullying, exclusion and access to schools:

Energy

  • Adviceguide – for general information about energy and saving money on bills

Government

To find out about local and central government services, or to contact your local representatives:

Health

For help and advice about health services:

Legal

Look here if you need help:

Immigration

Tax

Travel

Details of complaints procedures you can use for:

  • ABTA – for complaints about package travel companies
  • ATOL – for complaints about travel companies
  • European Commission – your rights as a passenger in Europe
  • DVLA – for issues with driving licences and car registration
  • Driving Law – for information about driving offences.
  • Parking Fines – information on what to do about parking tickets.
  • Adviceguide – factsheets available from Citizens Advice

Relationships & Family

First, please consider whether your question is one of the Frequently Asked Questions below.  Each question links to an external site, which may provide the answer to your query.

Housing

First, please consider whether your question is one of the Frequently Asked Questions below.  Each question links to an external site, which may provide the answer to your query.

Debt

 

First, please consider whether your question is one of the Frequently Asked Questions below.  Each question links to an external site, which may provide the answer to your query.

  • What is an IVA (Individual Voluntary Arrangement)?

Benefits

 

Please consider whether your question is one of the Frequently Asked Questions below.  Each question links to an external site, which may provide the answer to your query.

  • I’m disabled, is there anything extra I can claim?
  • I’m over 60, and struggling to make ends meet, is there anything I can claim?